Sometimes we see the response - Your message has been flagged as possible spam by our filtering software and might not have been delivered. Please check your SPAM messages to see if the email from (ISC)² registration was inadvertently blocked.

If you still need assistance, please contact us by email at support with your Order Number.

1. Log into the system with your username and password – https://www.expresscertifications.com/ISC2
2. Click on My Orders under the My Profile Menu Item
3. Click on Receipt for the order listed
4. Wait to see a pdf version of your receipt render on screen that you can print.
5. Once you have printed your receipt, click the browser back button to return

      If you are still experiencing issues after following the steps, please email us at support with your Order Number.

You can recover your password at https://www.expresscertifications.com/isc2/RecoverPassword.aspx. You will be required to specify your username, phone and zip/postal code to recover your password. These need to match the information you specified when you registered.

If you call us, we would need to verify your credentials before providing your account information. The number to call is 1-866-369-2378 (CERT). Please call at your convenience and we can assist.

Non-DoD Users:

• Go to home page and click on Redeem Voucher and Select Non-DoD User from the drop down menu or go directly to https://www.expresscertifications.com/isc2/vouchers and follow the instructions given below

DoD Users:

• Go to home page and click on Redeem Voucher and Select DoD User from the drop down menu or go directly to https://www.expresscertifications.com/ISC2/DoD/Register.aspx and follow the instructions given below

1. Complete required information and use the Voucher Code and click "Register"
2. Upon successful registration, student will be sent an email with login information

     

1. Go to https://www.expresscertifications.com/isc2
2. Log in with your username and password
3. On your "My Assessments" page, click on "Buy More Assessments"
4. Select the assessments you need and Click "Add To Cart"
5. Fill in your information and click "Confirm Order".
   Make sure your credit card information is correct.
6. Upon successful processing of your credit card, you will be notified by email with instructions

1. Go directly to https://www.expresscertifications.com/isc2/catalog.aspx
2. Select the Product you wish to purchase and then click "Add To Cart"
3. Type in the discount code you have and click "Apply"
4. Verify that the appropriate discount is applied and click "Checkout"
5. Fill in your information and click "Confirm Order".
   Make sure your credit card information is correct.
6. Upon successful processing of your credit card, an email with account information to login and start your preparation for the certification exam.

Please refer to our published policy under the section “Sales and Refund Policy” at https://www.expresscertifications.com/ISC2/Policy.aspx. All Sales are Final.

Please see your Component OPR POC for a voucher (coupon) code or you can email assessmentDoD@isc2.org and 'CC' support

The system defaults your access for an initial period of 90 days (3 months) but should you have the need of of an extension in case you don’t plan to or have not taken the real certification exam, you can request an extension. All you need to do is you send a request with your order number to support and we will extend it for an additional period of time up to 90 days (3 months) as needed. Following an extension, if you still need access, you will be required to purchase the assessments again. Your subscription length (access period) starts on the day of your order being fulfilled.

Yes it does. Most items in the question bank has a rationale behind the correct answer and the reference information wherever available unless it was a subject matter expert approved best practice item.

The questions in the assessments are identical in its representation and weighting by domain as the real certification exam and maps one-to-one on to the modules covered in the real certification exam.

Express Certifications is (ISC)² official affiliate and all the items in the test banks are directly from (ISC)² approved item writing workshops. The items that are placed in the our test banks are generated officially by (ISC)² item writing workshops, using the same test development process as that of the real exam.

For maintaining credibility of the certification and to conform to the stringent ANSI 17024 regulations (CISSP® being one of them), the real exam questions that are actively being tested are carefully protected.

Some retired questions from the real exam can exist in educational items as is the case with us. Although you would not see the retired questions in the real exam, it is important that you know the concepts behind these items, as chances are that the topic that was retired was only replaced unless it is extremely obsolete technology.

All other factors (such as the scoring algorithm, weighting by knowledge areas, representation of questions from each topic in the Common Bodies of Knowledge (CBK®) are similar if not identical to the real certification exam. The questions in the our bank are from the same CBK domains covered in the real certification exam.

Also, each test set has unique questions and so anything short of buying all three tests can lead to some areas not fully covered in your preparation.

There is NO errata sheet because feedback and opinions on areas of potential conflict is immediately sent to the (ISC)² Subject Matter Experts (SME) committee for review. Upon review, should there be a data entry issue or incorrect answer choice issue, immediate action is taken to rectify the issue.

Your feedback can be submitted when taking the assessment button or when reviewing your responses by clicking on the "Question Feedback" button.

Non-DoD Users: The number of times that you are allowed to take the self assessments is unlimited. When you purchase all the 3 sets, the self assessment engine will allow you to take the assessments individually (each with 100 questions for CISSP ® or 50 questions for SSCP®).
You can take the test any number of times you wish to. We recommend that you take the tests many times, determine your weak areas, use the study plan generated for you based on your performance in the tests, focus in the areas that need attention, retest until your weak areas show up as strengths.

DoD Users: You are allowed 3 attempts on the self assessments or until you pass the self assessments, whichever occurs earlier. For more details, please visit https://www.dodpcss.com/FAQ.aspx#16

The likelihood of a duplicate question is mimimal (less than 2%). Careful review was undertaken to ensure that the questions in the self assessments are by set. So each question in a set is unique (not repeated in any other set). Should you come across a duplicate question within a or between assessment sets, please notify support with the question numbers that are duplicated and the sets they are in.

The questions order is randomized as are the answer choices to ensure that our customer like you truly learn the material concepts behind the questions. It is important know the concepts of the CBK domain reflected in the question, than merely memorizing the correct answers.

Non-DoD Users:
Follow the instructions given below.

1. Log into the system with your username and password – https://www.expresscertifications.com/ISC2
2. Click on “Show Saved Assessment(s)” button which is shown below the Assessment listing.
3. You should see the assessment that you began but could not complete. Click on “Continue” and you will be taken to the assessment with the answer choices you selected, starting from question 1.
Verify that the answer choices for questions you had completed are as you had selected and then for the remaining questions, continue the assessment normally.
4. Once you have completed all answers, then end the assessment to score the assessment and view your results.

DoD Users:
Email support to request access to resume assessments. You will be notified by email when you have been set up to resume your incomplete assessment with instructions. Upon ending the assessment, please email us at support and inform us that you have completed the assessment for our records.

Your personalized study plan is generated based on your interaction and performance in the assessments. The numbers that are represented in your performance plan map to the sections in the (ISC)² Common Bodies of Knowledge topics and subtopics that are covered in the real certification exam. They are primarily used to generate performance by domain reports.
When reviewing your answers after completing your assessment, in addition to the correct answer, you will see a knowledge area listing. These numbers are tied to that. It is important that you pay attention to the topic or sub-topic listing (the text that is before the number) and read those topics or sub-topics more thoroughly, than to these numbers.

2 hours 30 minutes for each set of 100 questions for the CISSP®
1 hours 15 minutes for each set of 50 questions for the SSCP®

Usually the reason your transaction was declined was because during the address verification process, the credit card processor could not verify the address and reported the following - "No Match on Street and Zip" This is usually the case when the billing address of the card holder (where the card holder receives their monthly bills) is not EXACTLY the same as was submitted.

Your card is most likely NOT charged and so you would need to resubmit the order. Please verify the billing information and resubmit or you can use another card and try, should you continue to experience this issue. Register Now